Tag Archives: Phyllis Tucklwell Hospice

New Video Launches Campaign to Challenge Misconceptions of Hospice

John Maturin - Phyllis Tuckwell HospicePhyllis Tuckwell Hospice, along with local video production professional Jack Taylor, has released a new video to challenge people’s misconceptions of what a Hospice is really like.

“Many people think a hospice is just a building, where people come to die,” says Tony Carpenter, Head of Marketing and Communications at Phyllis Tuckwell. “We want to start to challenge that idea, and over the next months will be showing the variety of care and support which we offer, not only to our patients, but to their families and carers as well.”

Local video producer Jack Taylor, whose Twitter offer to help a local charity for free was snapped up by the Hospice, also had the same misconceptions. However, after having a look around the Hospice and meeting its staff and patients, he soon changed his mind. “Visiting the Hospice blew me away,” he confessed. “It was an eye-opening experience. Your team are amazing.”

Jack’s visit showed him the specialist end of life care which the Hospice offers to its patients in the community and at home, as well as at the Hospice itself. He saw how its doctors and nurses help manage patients’ symptoms and control their pain, while its therapists help keep them mobile and independent, advising on coping with fatigue, stress and anxiety, and relieving pain and discomfort through treatments such as massage and reflexology. Hospice social workers offer practical support, from applying for car disability badges to ensuring that patients are receiving the correct State benefits, while its counsellors and chaplains offer emotional and spiritual support.

After much discussion, it was decided that the best approach would be to show a patient’s perspective of the Hospice.  Cancer patient John Maturin was delighted to give his own personal account of his experiences of Phyllis Tuckwell. Along with his daughter Hanna, John talked about how the Hospice had come into their lives in their hour of need, offering medical care in the form of pain relief and symptom management, as well as emotional and practical support.

“I think people have a conception of hospices as places where people go to die” says John. “But I couldn’t have been more wrong. This really is a happy place. It’s not a place to die, it’s a place to live, and to live for as long as you possibly can.”

The video, which was launched in mid-February, has already had over 2,000 views on Facebook and nearly 100 on YouTube. To see the video, visit the Hospice YouTube channel (PTHospice) at www.youtube.co.uk/pthospice, the PTH website www.pth.org.uk, PTH’s Facebook page or the Jack Taylor Productions website http://www.jacktaylorproductions.com


Hospice Helps Patient Fly Home For Christmas

Pun, Deudi & husband (03)

Deudi Pun with her husband at Phyllis Tuckwell Hospice, before her flight back home to Nepal.

Christmas is traditionally a time for family and friends, when we look forward to a break in the working routine and can spend some time with our loved ones. At Phyllis Tuckwell Hospice, staff realise that this special time of year can be even more poignant to those facing a terminal illness, and so when cancer patient Deudi Pun expressed her desire to return to her native Nepal for Christmas, the Hospice pulled out all the stops to help her.

Mrs Pun had been known to the Hospice Community Team for some time, having been visited by their nurses at her home, a room which she and her husband, who used to be a Ghurkha, rented within a shared house. However, when a flood damaged their property back in October, ruining furniture and carpets, the damp which remained in the walls and flooring caused Deudi’s symptoms to worsen and her condition to deteriorate, and she was admitted to the Hospice in early November.

As Deudi’s husband speaks very little English and Deudi herself speaks none at all, staff at the Hospice found it hard to communicate with the couple, and were left unsure of Deudi’s condition and how best to treat her.  However, with the help of the  Ghurkha Welfare Association – with whom the Hospice has worked several times in the past – nurses were able to find out more about her symptoms and pain, while social workers at the Hospice learnt about her plans for the future. When they heard that she and her husband were part of a group of over 50  Ghurkhas who were planning to return to Nepal in mid-November, and that Deudi and her husband had already bought their plane tickets, Hospice staff realised that they would have to work fast to ensure that she managed to catch her flight.

While Hospice doctors and nurses treated Deudi’s symptoms and managed her pain, its Patient and Family Services Team liaised with airline staff as well as the Ghurkha Welfare Association, to determine whether Deudi was well enough to travel, who would care for her on her journey to the airport and then on the plane, and where she would stay once she had arrived in Nepal.

As the day of the flight loomed, Hospice staff and the Ghurkha Welfare Association were up against the clock, but thanks to their hard work and determination Deudi was able to catch her flight and return home for Christmas. It was a great success story, and the Hospice would like to thank the Ghurkha Welfare Association for all their help in making this a special Christmas for Deudi and her family.

Phyllis Tuckwell Hospice provides specialist end of life care to patient, relatives and carers facing a terminal illness. A large percentage of the care which they provide is given away from the Hospice building, in the community or in people’s homes, like the care which Deudi received from the Hospice Community Team. However, as NHS/Government funding covers less than 15% of the Hospice’s costs, it needs to raise over £15,000 a day to be able to do this. If you are able to support the Hospice with a one-off donation or regular gift, please visit www.pth.org.uk

Camberley Entrepreneur Gives Local Hospice a Boost

Andrew Reynolds with Hospice CEO Sarah Brocklebank and members of Hospice staffPhyllis Tuckwell Hospice has recently been celebrating the generous six year sponsorship of a local businessman and loyal supporter.

Andrew Reynolds, owner of Camberley-based business The Entrepreneur Channel, first started supporting the Hospice in 2007, entering into a partnership which would see his overall donation of £369,000 over a three year period. His donations have financed a range of services to help patients and their families affected by a terminal illness. Mr Reynolds was particularly keen to support the development of the Hospice’s services out into patients’ own homes and the extension of its education programme to local care homes, community nurses and other healthcare professionals. At the end of his initial three year sponsorship he was so impressed with the way in which the Hospice was developing its services, he most generously extended his sponsorship for a further three year period.

Mr Reynold’s donations have funded a part-time Clinical Nurse Specialist, a part-time complementary therapist, a part-time occupational therapist and a part-time children’s counsellor, all of whom have been instrumental in taking the services which the Hospice provides out into the community, visiting and helping people in their own homes. This has made a huge difference to the Hospice’s community patients, and the Hospice has received many letters thanking their therapists and counsellors for the treatments and support they have provided. “The benefits of touch and time, a quiet and peaceful visit and an experienced and calm professional, have done a huge amount to improve the quality of life for these patients. Having a dedicated children’s counsellor on the team has made such a difference to our patients and their families,” said Clodagh Sowton, Director of Patient Services at the Hospice. “We estimate that we have been able to support over a hundred additional patients each year with this extra resource, all of whom have received a few treatments or counselling sessions.”

In addition to this, Mr Reynold’s donation has also enabled the Hospice to develop its education and training activities, allowing it to introduce monthly lunchtime sessions for over 30 community nurses, covering all aspects of specialist palliative care, and also hold a number of full day sessions focusing on topics such as pain management. The Clinical Nurse Specialist team at the Hospice has also been able to develop its relationships with local GP surgeries and nursing homes, holding training sessions on dementia and pain management for nursing care staff and attending monthly meetings with GPs on specialist palliative care.

Mr Reynolds was able to visit the Hospice, on 15th July to hear about the services which his donation had provided first-hand. He was able to meet and hear from the clinical team who had been funded by his generous sponsorship and to hear first-hand about the difference his sponsorship had made to patients

and their families at home.

“The difference that Andrew Reynold’s sponsorship has made is phenomenal,” said Hospice CEO Sarah Brocklebank. We estimate that this has enabled the team to support hundreds of patients as well as Health Care Professionals, who, in turn, have been able to support their own patients, thereby helping improve the overall quality of end of life care in our community. We are so grateful to Andrew for his generosity, his vision and his passion as he has journeyed with us on our goal to improve end of life services for local people”.

When asked about his sponsorship, Mr Reynolds said; “I was so touched by the amazing work the Hospice do that I wanted to do something really meaningful to help them expand their community services. By entering this type of partnership, they could plan their services over a known period and then gear up their other fundraising efforts to keep these services running in the longer term. I am delighted to see the fruits of this initiative and would urge others to think about supporting the Hospice in this way. They make such a difference to people’s lives at a very difficult time and, humbled by their amazing care for others, I feel privileged to have been able to help them.”

Although the funding which Mr Reynolds has so generously donated has now come to an end, the Hospice is keen to develop relationships with other local businesses and major donors so that the vital work the Hospice does, offering free-of-charge care to terminally ill patients and families in West Surrey and North-East Hampshire, can continue to grow.

“These additional services would go a long way to meeting the current unmet demand which we have for these services,” says Sarah Brocklebank. “And all of this combines to improving the holistic care we specialise in – and pride ourselves on – to the benefit of patients and families alike.

If you would like to support the Hospice in this way, please contact Sarah Brocklebank on 01252 729440.

Dash To Raise Cash – ‘Dash of Colour’

Dash of Colour - Phyllis Tuckwell HospiceDon’t forget Phyllis Tuckwell Hospice’s new fundraising event, Dash of Colour, which will be taking place at 11am on Saturday 6th September at Frimley Lodge Park, Frimley Green.

Dash of Colour is a colourful fun run with a difference! Participants – wearing white clothing – can run, walk or jog the 5k route, and at every kilometre mark will be showered with beautiful, multi-coloured powder paint. They will finish the course covered in bright, vivid colours – celebrating the work of the Hospice and the colour it brings to the lives of so many of its patients and their families.

Dash of Colour is a truly unique way for people to raise money for this local hospice, which cares for over 140 patients, carers and relatives every day, across West Surrey and North-East Hampshire, both in their homes and at the Hospice. Its services have always been offered free-of-charge, but as the Hospice receives less than 15% of its funding from the NHS /Government, it needs to raise over £15,000 each day to be able to continue to provide this outstanding level of care and support.

Phyllis Tuckwell Hospice would like to thank Cane Adam Paint & Tools – their Gold Primary Sponsor – for supporting Dash of Colour, and The Bin Cleaning Company and Allianz, who are also kindly sponsoring this event.

Over 350 people have already registered to take part – so why not join them? To register for Dash of Colour, please visit www.pth.org.uk or call 01252 729446.

Bereavement support volunteers needed by Hospice

PhyllisTuckwellHospicePhyllis Tuckwell Hospice in Farnham is seeking to recruit a team of volunteers to support its Patient & Family Services Team.

The volunteers will offer a variety of services for children and adults bereaved by the death of a loved one who was cared for by the Hospice. There is also the need for a volunteer welfare advisor.

Claire Delaney, Patient & Family Services Team said: “We need more volunteers to enable us to provide care to families affected by a terminal illness across West Surrey and part of North East Hampshire.

“Available opportunities include helping with our bereavement groups for children aged 5-11 years and teenagers aged 11-18, as well as one-to-one support for bereaved adults. Training and ongoing support is provided for all our volunteers but we are particularly keen to hear from those who may have relevant experience and skills such as empathy, understanding and listening skills.”

The Hospice is holding an open afternoon on Saturday 15 February, 1pm-4pm, for anyone interested in finding out more about volunteering. Pop along to the Hospice on this day for an informal chat to see if this is something that may be right for you.

Volunteering is about giving your time, but in fact, most of our volunteers gain much more. Maria, a Hospice volunteer said: “I wanted to give something back to the community by volunteering, but I have received so much more myself. It gives me a real direction in life, and it allows me to help so many people at a desperate time in their lives.”

For further information contact the Hospice on 01252 729400 or support@pth.org.uk.

AFC Heatherside Reunion Match in support of Doug Tait – Video blog

Can’t see video player? Click here

Description: AFC Heatherside reunite for a special charity match in support of one of its much loved players Doug Tait who is battling Motor Neurone Disease and  currently in the care of Phyllis Tuckwell Hospice. All proceeds from this wonderful community event going to the Phyllis Tuckwell Hospice. Donate here – www.justgiving.com/footballfordoug

Jason Ing Skydive with the Red Devils – Photo blog

Jason Ing Skydiving for the Phyllis Tuckwell Hospice

Recently we published a video blog of Jason Ing Skydiving with the Red Devils in aid of the Phyllis Tuckwell Hospice.

For me that video blog is one of the most exciting we have ever published on the Residents Network. Not just because it was so adrenalin fuelled but also because we often publicise some of the crazy things people do for good causes but it is rare we actually capture every hair raising second for all to see.

It was clear Jason loved every minute of his Skydive as his ear to ear grin was evident the whole way down.

The Phyllis Tuckwell Hospice is a particular favourite charity of mine and Jason’s for very personal reasons but it is really amazing to see local residents like Jason having fun to raise small fortunes for incredible causes.

I think these photo’s capture the excitement of Jason’s Skydive just as well as the video did so that is why I have published these too.

If you have a couple of quid to spare it is not to late to sponsor Jason. The Phyllis Tuckwell Hospice do amazing things everyday for members of the Surrey Heath community. Every single pound will make a huge difference. Donate at Jason’s JustGiving page at www.justgiving.com/Jason-Ing

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